The Journey of tiket.com from 2011 to 2021, Will Always be Your Best Holiday Partner!

tiket.com’s Journey – Hello, t-mates. This time, tiket.com wants to share #ceritaditiketin, which is our 10-year journey from 2011 to 2021.

Let’s do a flashback of tiket.com’s journey, t-mates! It started from the establishment in 2011 until now. Hmm, are there any of you that have been loyal to tiket.com since the first year?

With great power comes great responsibility. To become the best Online Travel Agency, of course, there must’ve been some obstacles along the way.

Are you curious about the journey that tiket.com has been through from 2011 to 2021? Let’s do a throwback to see what we’ve gone through together with you, t-mates.

A Flashback to tiket.com’s Journey 2011 – 2021

Behind the huge success of tiket.com at this time, there were struggles and efforts that tiket.com had to face. It wasn’t easy to survive, but the determination to be the best holiday partner for anyone, successfully made tiket.com continue to strive to be the best OTA. Now, let’s look at the brief milestone of tiket.com!

tiket.com was established in August 2011, as the first OTA in Indonesia. The company which focused on ticket booking services was built by four great young people; Wenas Agusetiawan, Mikhael Gaery Undarsa, Dimas Surya Yaputra, and Natali Ardianto. 

People traveled anywhere in Indonesia and around the world using tiket.com because they believe that it’s simple and convenient to book flight tickets, hotels, and other travel-related products and services online.

In 2012, tiket.com launched a new product, which was called “Event and Attraction”, selling mainly concert tickets for customers.

In the same year, the company also won a startup competition and brought home a prize of US$25,000 or around Rp350 million. Not stopping there, in November 2012, tiket.com has officially collaborated with PT. Kereta Api Indonesia. So, tiket.com is the first partner of PT. KAI, t-mates!

The partnership was established between tiket.com and PT. KAI successfully delivered tiket.com to a profit of 1,300% compared to the previous year. This huge success made tiket.com expanded its wings with new innovations.

In June 2014, tiket.com released its mobile application for Android users. The ease of booking tickets without any hassle has been started since 2014, t-mates! In the same year, tiket.com also launched 24/7 Customer Service to better serve t-mates.

2015 was a year when tiket.com received various awards, namely:

Let’s move on to 2016. This year was filled up with achievements as tiket.com launched its representative office in Yogyakarta, after previously in Bali. Then, 2017 was the starting point for the success of tiket.com. In February 2017, tiket.com managed to get 1.7 million installs and 3.4 million users!

Another great news in 2017 was that on 12th June 2017, the new history of tiket.com has begun. tiket.com has 100% become a part of Djarum! At the same time, George Hendrata was appointed as tiket.com CEO.

In 2018, tiket.com has increasingly showed significant growth, including having a transaction record that reached 8 million times with a growth of 250%. Some awards also continue to arrive! 

tiket.com has also officially become the Official Partner of the Ministry of Tourism of the Republic of Indonesia to promote Indonesian tourism. 

In 2019, tiket.com came up with something new again, t-mates. This year tiket.com released customer service via WhatsApp.

In 2020, the world was undergoing a period of uncertainty when the COVID-19 pandemic spread globally, including in Indonesia. Despite all of the challenges, tiket.com continued to innovate by launching several new features such as tiket CLEAN and tiket FLEXI.

This was done to ensure that t-mates can stay in a clean hotel, without worry. With tiket FLEXI enabled people to easily reschedule their bookings.

Entering the year 2021, precisely on February 2021, tiket.com launched tiket Homes that allow t-mates to enjoy their stay in unique places such as apartments or villas.

At the beginning of this year, the world continued to deal with the pandemic. tiket.com collaborated with the Ministry of Tourism and Creative Economy to leverage the #DiIndonesiaAja campaign in support of Indonesia’s tourism sector.

tiket.com, together with the government, highlighted 5 super-priority destinations, namely Borobudur, Lake Toba, Labuan Bajo, Mandalika, and Likupang to customers.

In the middle of 2021, tiket.com opened the first vaccination center for the public over 18 years old in Jakarta at St Carolus hospital. In the near future, tiket.com plans to continue opening more vaccination centers in other areas in Indonesia.

Well, apart from the awards that tiket.com has received every year as described above, there are still some great achievements to date.

So, that’s all the quick flashback from 2011 to 2021. So, how long you’ve been with tiket.com, t-mates? tiket.com has become a one-stop ticket place for you. Flight, hotel, train, car rental, and entertainment tickets? You’ve got everything at tiket.com! 

Share Your #ceritaditiketin Journey with Us!

It’s been 10 years since we first met, t-mates. Thank you for all of the support to tiket.com through all the years.

Now, let’s share your version of #ceritaditiketin! Look back at your photos/videos on your smartphone. Share your unforgettable #ceritaditiketin journey with us. We bet there are many unforgettable places that you’ve visited that made you feel content.

Plan your journey together with us for your next vacay as well, alright, t-mates? #selaluadatiketnya 😉