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Important Info about Train Ticket Cancellation and Refund amid COVID-19 Pandemic

Update: 2 April 2020

With the increasing spread of coronavirus in Indonesia, the public needs to be extra vigilant when commuting, especially during rush hour periods. The Indonesian government has repeatedly urged the public to stay at home to slow down the spread of COVID-19. 

Recently, the National Disaster Mitigation Agency (BNPB) has declared a national state of emergency due to COVID-19, which will last from 29 February to 29 May 2020 (91 days). The new policy aims to advise the public to minimize their activities outside.

100% Train Tickets Refund due to Coronavirus Outbreak

In response to the government’s policy, railway operator PT Kereta Api Indonesia (KAI) has decided to provide 100% refund for all passengers with the traveling period from 23 March to 29 May 2020.

During those periods, the government hopes that Indonesian people will reduce commuting. All citizens must work together to contain the pandemic by doing all activities at home. 

Refunds are applicable for both individuals and groups. Passengers can request for a refund via KAI application using the cancellation menu.

Train Service Cancellations

PT KAI has decided to cancel some train services to anticipate the spread of coronavirus. Below are the services that will be cancelled.

No.Train NamesRoutesDepartureCancellation Dates
1ARGO CHERIBONCN – GMR07.2523 March s/d 17 June 2020
2ARGO CHERIBONGMR – TG11.1023 March s/d 17 June 2020
3ARGO CHERIBONTG – GMR17.0023 March s/d 17 June 2020
4ARGO CHERIBONGMR – CN22.3023 March s/d 17 June 2020
5ARGO CHERIBONGMR – CN06.0523 March s/d 17 June 2020
6ARGO CHERIBONCN – GMR22.0022 March s/d 17 June 2020
7ARGO CHERIBONCN – GMR11.0522 March s/d 17 June 2020
8ARGO CHERIBONGMR – CN07.3022 March s/d 17 June 2020
9ARGO PARAHYANGANBD – GMR06.4523 March s/d 17 June 2020
10ARGO PARAHYANGANGMR – KAC10.4523 March s/d 17 June 2020
11ARGO PARAHYANGANKAC – GMR15.2523 March s/d 17 June 2020
12ARGO PARAHYANGANGMR – BD19.4523 March s/d 17 June 2020
13ARGO PARAHYANGANBD – GMR22.0523 March s/d 17 June 2020
14ARGO PARAHYANGANGMR – BD22.5523 March s/d 17 June 2020
15ARGO PARAHYANGANBD – GMR11.1026 March s/d 17 June 2020
16ARGO PARAHYANGANGMR – BD07.1026 March s/d 17 June 2020
17ARGO PARAHYANGANBD – GMR22.5527 – 29 March s/d 17 June 2020
18ARGO PARAHYANGANGMR – BD00.4028 – 30 March s/d 17 June 2020
19SEMBRANISBI – GMR17.3026 March s/d 17 June 2020
20SEMBRANIGMR – SBI19.0026 March s/d 17 June 2020
21TAKSAKAYK – GMR09.0026 March s/d 17 June 2020
22TAKSAKAGMR – YK21.3026 March s/d 17 June 2020
23TAKSAKAGMR – YK09.3026 March s/d 17 June 2020
24TAKSAKAYK – GMR21.0026 March s/d 17 June 2020
25GUMARANGSBI – PSE15.3526 March s/d 17 June 2020
26GUMARANGPSE – SBI15.4526 March s/d 17 June 2020
27FAJAR UTAMA YKPSE – YK07.2026 March s/d 18 June  2020
28SENJA UTAMA YKYK – PSE19.0525 March s/d 17 June 2020
29FAJAR UTAMA YKYK – PSE07.0026, 28, 30, 31 March s/d 17 June 2020
30SENJA UTAMA YKPSE – YK18.5526, 28, 30, 31 March s/d 17 June 2020
31LODAYABD – SLO07.0526 March s/d 18 June 2020
32LODAYASLO – BD19.0025 March s/d 17 June 2020
33LODAYASLO – BD07.2026 March s/d 17 Juni 2020
34LODAYABD – SLO19.1026 March s/d 17 June 2020
35SONGGORITISGU – ML05.3026 March s/d 17 June 2020
36SONGGORITIML – SGU11.1026 March s/d 17 June 2020
37SRIBILAH UTAMAMDN – RAP17.2527 March s/d 5 April 2020
38SRIBILAH UTAMARAP – MDN10.3027 March s/d 5 April 2020
39SRIBILAH UTAMARAP – MDN07.4030 March s/d 6 April 2020
40SRIBILAH UTAMAMDN – RAP22.2029 March s/d 5 April 2020
41PANGANDARANGMR – BJR05.3029 March s/d 5 April 2020
42PANGANDARANBJR – GMR14.1029 March s/d 5 April 2020
43PASUNDANKAC – SGU10.1529 March s/d 5 April 2020
44PASUNDANSGU – KAC04.5029 March s/d 5 April 2020
45ARGO WILISSGU – BD – GMR07.0029 March s/d 5 April 2020
46ARGO WILISGMR – BD – SGU05.0029 March  s/d 5 April 2020
47TURANGGASGU – BD – GMR16.3029 March s/d 5 April 2020
48TURANGGAGMR – BD – SGU14.0029 March s/d 5 April 2020
49MUTIARA SELATANML – SGU – BD – GMR17.0029 March s/d 5 April 2020
50MUTIARA SELATANGMR – BD – SGU – ML17.1029 March s/d 5 April 2020
51MALABARML – BD – PSE16.0029 March s/d 5 April 2020
52MALABARPSE – BD – ML16.1029 March s/d 5 April 2020
53PRABU JAYAKPT – PBM06.20Starting from 30 March 2020
54PRABU JAYAPBM – KPT09.00Starting from 30 March 2020
55ARGO MURIASMT – GMR16.001 April s/d 17 June 2020
56ARGO MURIAGMR – SMT06.552 April s/d 18 June 2020
57ARGO CHERIBONCN – GMR14.151 April s/d 17 June 2020
58ARGO CHERIBONGMR – CN18.101 April s/d17 June 2020
59GAYABARU MALAM SELATANSGU – PSE11.301 April s/d 17 June 2020
60GAYABARU MALAM SELATANPSE – SGU10.151 April s/d 17 June 2020
61BOGOWONTOLPN – PSE09.451 April s/d 17 June 2020

 

62BOGOWONTOPSE – LPN21.451 April s/d 17 June 2020
63GAJAHWONGLPN – PSE18.101 April s/d 17 June 2020
64GAJAHWONGPSE – LPN06.452 April s/d 18  June 2020
65SAWUNGGALIHPSE – KTA08.502 April s/d 18 June 2020
66SAWUNGGALIHKTA – PSE19.001 April s/d 17  June 2020
67CIREMAISMT – CKP – BD19.101 April s/d 17  June 2020
68CIREMAIBD – CKP – SMT08.102 April s/d 18  June 2020
69SANCAKA UTARASBI – GBN – SLO – KTA07.001 April s/d 17 June 2020
70SANCAKA UTARAKTA – SLO – GBN – SBI17.151 April s/d 17  June 2020
71MUTIARA TIMURKTG – SGU09.001 April s/d 17 June 2020
72MUTIARA TIMURSGU – KTG22.001 April s/d 17 June 2020
73KUTOJAYA UTARAKTA – JAKK17.001 April s/d 17 June 2020
74KUTOJAYA UTARAJAKK – KTA05.452 April s/d 18  June 2020
75LOGAWAJR – SGU – PWT05.451 April s/d 17  June 2020
76LOGAWAPWT – SGU – JR05.301 April s/d 17  June 2020
77KUTOJAYA SELATANKTA – KAC09.301 April s/d 17 June 2020
78KUTOJAYA SELATANKAC – KTA22.151 April s/d 17 June 2020
79MENOREHSMT – JAKK08.001 April s/d 17  June 2020
80MENOREHJAKK – SMT19.151 April s/d 17 June 2020
81TAWANGJAYASMC – PSE13.151 April s/d 17 June 2020
82TAWANGJAYAPSE – SMC23.001 April s/d 17 June 2020
83GALUNGGUNGTSM – KAC14:35Mulai 1 April 2020
84GALUNGGUNGKAC – TSM08:15Mulai 1 April 2020
85ARGO LAWUSLO – GMR08.301 April s/d 17 June 2020
86ARGO LAWUGMR – SLO21.001 April s/d 17 June 2020
87ARGO CHERIBONTG – PML05.201 April s/d 17 June 2020
88ARGO CHERIBONPML – GMR06.351 April s/d 17 June 2020
89ARGO CHERIBONGMR – CN12.201 April s/d 17 June 2020
90ARGO CHERIBONCN – GMR17.301 April s/d 17 June 2020
91ARGO CHERIBONGMR – TG21.101 April s/d 17 June 2020
92ARGO PARAHYANGANKAC – GMR13.301 April s/d 17 June 2020
93ARGO PARAHYANGANGMR – BD17.451 April s/d 17 June 2020
94ARGO PARAHYANGANBD – GMR10.301 April s/d 17 June 2020
95ARGO PARAHYANGANGMR – BD14.251 April s/d 17 June 2020
96ARGO PARAHYANGANBD – GMR19.301 April s/d 17 June 2020
97ARGO PARAHYANGANGMR – BD23.301 April s/d 17 June 2020
98ARGO PARAHYANGAN

EXCELLENCE

BD – GMR04.201 April s/d 17 June 2020
99ARGO PARAHYANGANGMR – KAC07.501 April s/d 17 June 2020
100ARGO PARAHYANGANKAC – GMR17.451 April s/d 17 June 2020
101ARGO PARAHYANGANGMR – BD22.051 April s/d 17 June 2020
102PURWOJAYACP – KYA – GMR14.301 April s/d 17 June 2020
103PURWOJAYAGMR – KYA – CP21.551 April s/d 17 June 2020
104SINGASARIBL – PSE07.301 April s/d 17 June 2020
105SINGASARIPSE – BL12.451 April s/d 17 June 2020
106DHARMAWANGSA EKSPRESPSE – SBI08.251 April s/d 17 June 2020
107DHARMAWANGSA EKSPRESSBI – PSE22.351 April s/d 17 June 2020
108MATARAMSLO – PSE08.501 April s/d 17 June 2020
109MATARAMPSE – SLO21.051 April s/d 17 June 2020
110MALIOBORO EKSPRESYK – ML07.401 April s/d 17 June 2020
111MALIOBORO EKSPRESML – YK20.051 April s/d 17 June 2020
112SANCAKAYK – SGU06.301 April s/d 17 June 2020
113SANCAKASGU – YK17.551 April s/d 17 June 2020
114MAJAPAHITML – PSE19.001 April s/d 17 June 2020
115MAJAPAHITPSE -ML22.001 April s/d 17 June 2020
116JAKA TINGKIRPSE – PWS16.001 April s/d 17 June 2020
117JAKA TINGKIRPWS – PSE07.001 April s/d 17 June 2020
118JAYAKARTASGU – JAKK14.201 April s/d 17 June 2020
119JAYAKARTAJAKK – SGU12.001 April s/d 17 June 2020
120AMBARAWA EKSPRESSBI – SMC13.151 April s/d 17 June 2020
121AMBARAWA EKSPRESSMC – SBI08.001 April s/d 17 June 2020
122KALIGUNGSMC – TG19.55Starting from 1 April 2020
123KALIGUNGTG – SMC19.45Starting from 1 April 2020
124BLORA JAYACU – SMC05.001 April s/d 17 June 2020

 

125BLORA JAYASMC – CU18.551 April s/d 17 June 2020
126PANGRANGOSI – BOO05.151 April s/d 17 June 2020
127PANGRANGOBOO – SI07.501 April s/d 17 June 2020
128PANGRANGOSI – BOO10.251 April s/d 17 June 2020
129PANGRANGOBOO – SI13.101 April s/d 17 June 2020
130PANGRANGOSI – BOO15.451 April s/d 17 June 2020
131PANGRANGOBOO – SI18.301 April s/d 17 June 2020
132LIMEKS SRIWIJAYAKPT – TNK21.001 – 30 April 2020
133LIMEKS SRIWIJAYATNK – KPT21.001 – 30 April 2020

Remain Vigilant, t-mates!

Hopefully with the refund policy from KAI, people who have purchased the train tickets can postpone their travels and comply with the government’s call for social distancing. Don’t forget to always remain vigilant and take care of your health, t-mates. Let us do what we can to contain the spread of coronavirus. Stay safe!